Letter Mail
Students will receive all letter mail in their assigned mailbox located in their residence hall. At opening, everyone is assigned a mailbox by hall staff and provided with a combination. Letter mail includes bills, invoices, personal correspondence, small parcels, newsletters, magazines, advertisements, and circulars.
Packages
All packages are delivered to Neubig Hall at Package Services and students may pick up their package at the service counter located in the back of The Campus Store. Students will be notified that a package has been delivered via email and/or text message (text messaging service only available if student signs up). Any package that is not picked up within the timeframe specified will be returned to sender.
Only the student whose name appears in the delivery address may pick up a package. Students must show proper identification (SUNY Cortland ID) before the package will be released.
Direct food and grocery deliveries (Walmart, Instacart, etc.) are NOT accepted at Package Services. Residents must receive these types of deliveries directly from their vendors.
Academic Year Service Counter Hours:
- Monday—Friday: 9 a.m. - 5 p.m.
- Saturday: 11 a.m. - 4 p.m.
- Sunday: Closed