Letter Mail
Students will receive all letter mail in their assigned mailbox located in their residence hall. At opening, everyone is assigned a mailbox by hall staff and provided with a combination. Letter mail includes bills, invoices, personal correspondence, small parcels, newsletters, magazines, advertisements, and circulars.
Packages
All packages are delivered to Neubig Hall at Package Services and students may pick up their package at the service counter located in the back of The Campus Store. Students will be notified that a package has been delivered via email and/or text message (text messaging service only available if student signs up). Any package that is not picked up within the timeframe specified will be returned to sender.
Only the student whose name appears in the delivery address may pick up a package. Students must show proper identification (SUNY Cortland ID) before the package will be released.
Direct food and grocery deliveries (Walmart, Instacart, etc.) are NOT accepted at Package Services. Residents must receive these types of deliveries directly from their vendors.
Academic Year Service Counter Hours:
- Monday—Friday: 9 a.m. - 5 p.m.
- Saturday: 11 a.m. - 4 p.m.
- Sunday: Closed
Addressing Packages
Residence halls
[Student Name]
15 Neubig Road
[Student Resident Hall]
Cortland, NY 13045
For example:
Jane Smith
15 Neubig Road
Alger Hall
Cortland, NY 13045
Please refrain from putting SUNY Cortland, P.O. Box 2000 or the four-digit zip code extension "0900" on the envelope or package or that mail will go to the Residence Life and Housing Office rather than directly to your student's residence hall.
Addressing Regular First-Class Mail
Residence halls
[Student Name]
[Student Room # & Resident Hall]
Cortland, NY 13045
For example:
Jane Smith
15 Neubig Road
113 Alger Hall
Cortland, NY 13045
West Campus Apartments
Student's Name
[Building #] West Campus Circle, [Apt. # ]
Cortland, NY 13045-3571
Leadership House
Student's Name
Leadership House, [Room #]
94 Prospect Ave.
Cortland, NY 13045